NukeCoder

Joined: Feb 15, 2006 Posts: 2

Is there any way to troubleshoot email issues? I have the advanced backup installed in a RavenNuke Distribution. most everthing works fine, had to make some modificaitons to the php files because of an open_basedir issue, but all of that is working. I'm just not getting emails for the backup, the autobackup or the manual. Nor if I backup the files. but the files are placed in the proper locations.
Thanks
Taz

Site Admin Joined: Oct 25, 2004 Posts: 921

If you have access to your servers logs, you may want to look around in those. Also, the file could be too big to email.

Joined: Feb 15, 2006 Posts: 2

Well I asked my host about your questions, they replied with a question lol

They want to know 'How large is the backup file and what method are you currently using to email it as an attachment?'

I told them the zipped file was about 1.2 mb in size. I didn't know what method you are using to attach the file and transmit, but I assumed you were just using smtp protocol. Is there more to it?
Chris