NukeCoder

Newbie Joined: Jan 26, 2008 Posts: 2 Location: Denmark

I have just install this live chat but i got this
You can't access this file directly... wen i open it??

Can any plz help me.
I am running 7.6 with 3.1 on

Site Admin Joined: Oct 25, 2004 Posts: 727

Your patch is probably a bit outdated as the modules now use this code...

 if ( !defined('MODULE_FILE') )

{

    die(&quot;You can't access this file directly...");

}

If you look at one of your other modules you can see what to replace that block of code with. Same with the blocks. Or just update your patches to the latest, which would be the best thing to do:) .

Newbie Joined: Jan 26, 2008 Posts: 2 Location: Denmark

Hey gotcha
THX for the replay, i have look at it now and this is what i get from the other moduls:

Code:

if (!stristr($_SERVER['SCRIPT_NAME'], "modules.php")) {
die ("You can't access this file directly...");
}

I still can get the chat on now i have my backround and blocks on, but that is. Sad

Can you maybe help me out a littel more PLZ.

Cheers
Jimmy

Newbie Joined: Feb 08, 2008 Posts: 4

I too am having this error, "You can't access this file directly...". The install instructions from the download were a bit vague so I put my best admin skills to work. I am REALLY new to PHP and MySQL, so please bear with me.

I put the contents of the HTML file I got from the download into the root of my PHPNuke. Some folders were already there and for fear of overwriting the existing files, I placed the files/folders into the respective folders. I went to PHPMyAdmin and created a database called "LiveChat". I then imported the "live_chat.sql" from my local drive. That's been my setup.

I went into the PHPNuke Admin screen and found that the only reference to Live_chat was in the "Modules" section, where I enabled it. I saw no other GUI to admin Live_Chat nor do i know if there is supposed to be one. I go to my home page and click the Live Chat link in my modules on the left side and I get a blank screen that say "You can't access this file directly..."

Now I do not know where to find:

 if ( !defined('MODULE_FILE') )

{

    die(&quot;You can't access this file directly...");

}

If your suggestion:

Quote:

Or just update your patches to the latest, which would be the best thing to do:) .

would be easier, where do I find the updates? Are they updates to the server, which I do not have access to (Yahoo is my host) or is it an update for my program?

I have been in MySQL and I have seen a few errors. Maybe these have something to do with it, maybe not. I don't know. Just thought I would ask. Here are the errors I get: (CLICK TO ENLARGE)

Any guidance in this matter would be GREATLY appreciated.

Newbie Joined: Feb 08, 2008 Posts: 4

Sorry I am flooding the board, so to speak. I took some time and went through my files Shocked

and found the spot mentioned where I needed to change the line. Very Happy

I changed the line, saved it, went back to my forum, clicked on Live Chat and now I get my page with my header graphic, the module box down the left side and my buttons up top but in the main part of the window, it is just blank. It is just my background color. There is nothing in there. Sad

Also, reading the other posts in other threads, I guess I do not have a Live_chat Icon in my admin screen. Judging from what others have said, I guess there is supposed to be one. I don't know why I am having so much trouble getting this onstalled. Mad

Site Admin Joined: Oct 25, 2004 Posts: 727

You should have installed the sql file to the same database you use for nuke, not a separate database. You also do need php5 installed and you should be able to find out what version of php you have by looking in your control panel.

Newbie Joined: Feb 08, 2008 Posts: 4

Thank you for getting back to me on this, Gotcha. I didn't realize the SQL file needed to be imported into the nuke database (duh Embarassed

). I have imported it into my nuke database and I also checked the version of MySQL, which I am embarrassed to say was right in front of my face the whole time. It says "MySQL 4.1.14 running on myultimatespot.com ". Now I have to figure out how to get 5 as my default. I haven't a clue how I am going to do this seeing as I do not seem to have a .htaccess file. But it seems this install is getting somewhere, baby steps at a time but still slowly going forward. Sooner or later I will run out of stumbling blocks. Very Happy

Site Admin Joined: Oct 25, 2004 Posts: 727

Actually, your mysql version is fine. The version you should be concerned about is the php version. If you have imported the tables to the correct database then it should start working right away if you are using php5.

Newbie Joined: Feb 08, 2008 Posts: 4

OMGoodness.... I am SOOOO stupid. Embarassed

You said PHP... not SQL. Idea

Why was I looking up SQL? Alright, new quest. find what version of php I am using. Confused

OK, that part was easy. PHP Version 4.3.11, So I guess I now need to figure out how to get PHP5 going on my site.

THE NEXT DAY:
Unfortunately I have spent MANY hours trying to get this program to work only to find out my hosting company are a bunch of Yahoo's and do not have PHP 5 nor do they plan to anywhere in the near future. Here is the majority of the response i got back from them

Quote:

I understand that you would like to upgrade the current version of PHP.

At this time Yahoo! Web Hosting has no plans to upgrade to
newer versions of our server software. Based on current user needs, we

have found that the software that is available meets the needs of a
majority of our users. Yahoo! Web Hosting continually evaluates the
needs of users as well as security alerts and technology trends to
determine when a software upgrade is required.

However, the feature you wished is really recommendable and I appreciate
your understanding for bringing them to our concern. I have forwarded
your concern to our engineering and development team and hope that the
features will be available very soon in near future.

So unfortunately I and whomever else is hosted by Yahoo are not able to use Live Chat. Maybe a friendly suggestion would be that there be a minimum requirements on the Live Chat screen. This would have saved me time and frustration and now complete disappointment. Evil or Very Mad

But I would once again like to thank Gotcha for the help in trying to get me up and running. I did appreciate it. Maybe if I find a better host or they upgrade their server, I will be back.

Newbie Joined: Mar 09, 2008 Posts: 9

I have phpnuke 8.0, php5.2.5, and IIS -- my site is running great -- the live chat installation executed flawlessly. The database looks great too. Live Chat runs, and every line entered into chat is entered into the db - but it's not displaying in the chat box. tried firefox and IE..

any suggestions? I've read through all posts relating to live chat and now I'm stumped.

Newbie Joined: Mar 16, 2008 Posts: 6

seasonace wrote:

I have phpnuke 8.0, php5.2.5, and IIS -- my site is running great -- the live chat installation executed flawlessly. The database looks great too. Live Chat runs, and every line entered into chat is entered into the db - but it's not displaying in the chat box. tried firefox and IE..

any suggestions? I've read through all posts relating to live chat and now I'm stumped.

Hi
I had this problem with another module, you might try switching your theme and see if the text is displayed.

Tim

Newbie Joined: Mar 09, 2008 Posts: 9

good suggestion.. but I've already checked a whole bunch of other themes with the same results.

Site Admin Joined: Oct 25, 2004 Posts: 727

Just to see if i'm on the right track, open up modules/Live_Chat/lib/class.chat.php and find..

Code:

$query = 'SELECT * FROM '.TABLE_CHAT.' WHERE id > (SELECT MAX( id ) - '.MESSAGE_LIMIT.' FROM '.TABLE_CHAT.') ORDER BY id ASC LIMIT '.MESSAGE_LIMIT;
}
$result = $this->db->sql_query($query);
$response = '<?xml version="1.0" encoding="UTF-8" standalone="yes"?>';

on a new line, after add...

Code:

$response .= mysql_error()

Then access liveChat.php directly and see if it shows an error message.

Newbie Joined: Mar 09, 2008 Posts: 9

you were missing a semi-colon at the end of that line...
here is the error i'm getting in the live-chat module, when I access it.

Error accessing the server!
TypeError: response.getElementsByTagName("denied").item(0) has no properties

Newbie Joined: Mar 09, 2008 Posts: 9

any ideas?
or should I drop trying to get Live Chat to work for my site?