Problems with Download Creation

Joined: Oct 07, 2008 Posts: 14

All seems to work fin till I add a product. I still haven't been able to add my first. I get this error:

[10-11-08 01:09:36 pm][2](Line:95) mkdir() [function.mkdir]: Unable to access storage/ [/yada yada path/modules/Digital_Shop/lib/class.upload.php]

I am using Nuke 8.1
Not shure what I did wrong. Any sugestions?

Joined: Oct 07, 2008 Posts: 14

Also getting the error:
"Failed to auto create the specfied target directory. "
When uploading category pics.
Since the 2 follow the same creation path I can assume that "Item Image Path" will have the same error if I can get an Item created.
Are they Related resulting in the same problem?
Fix 1 and all will work?
Is it something in the way the auto make path is set up?
Just a theory.
I know this issue was addressed in another thread but was resolved in PM. Posting the solution would be a great benifit.
I love the look and it has all the features I want.
Just want it running.
thanks for the time.

Code Authors · Joined: Dec 09, 2006 Posts: 249

Looks like either the server configuration does not allow the mkdir (make directory) PHP function or the directory above the one the script is trying to create is not writable.
Double check where the path is going, for example if it is simply .storage then that directory is above the public root directory storage/public_html

Joined: Oct 07, 2008 Posts: 14

The Path that it is trying to up load to is a compleate path

[yada /mysite.com/modules/Digital_Shop/storage/shop/Products]

for it to work (somewhat) I had to put in the compleate path (like above) in the settings page.

I am finding that is putting thie items in the correct spots but is still showing the error on the product creation page also when i click to submitt item it takes me to a (page not found) error.

Thank you for the quick response time Smile

Site Admin Joined: Oct 25, 2004 Posts: 755

It looks to me like that path has changed from the default and the folders didn't exist. The shop will try to auto create any folders but in some cases(like yours) it fails. In this case, you would just need to manually create the folders and make sure they all exist and are writable by the webserver.

So, for item images, if you have the configuration value set to "modules/Digital_Shop/storage/shop/images" you will need to make sure the following folders exist and are writable:
modules/Digital_Shop/storage/shop/images
modules/Digital_Shop/storage/shop/images/thumb

Same thing goes for category images and item files. When set up right, you should not see any error messages.

Joined: Oct 07, 2008 Posts: 14

All folders are in the proper locations. All are writeable. System is still not finding them. durring install there was this:

"../../../shopfiles (Configured as ../shopfiles)
Folder Missing Not Writable (0) "

during the check folders portions. I tried manualy creating the folder in every place I could think of. Im shure most the problem stems from this but dont know how to fix it.

Code Authors · Joined: Dec 09, 2006 Posts: 249

Code:

../shopfiles

If I remember correctly is above the webroot i.e.
/shopfiles/public_html/wherenukeis

Site Admin Joined: Oct 25, 2004 Posts: 755

Yes, shopfiles is above your document root.

So if your nuke is in..

/home/user/public_html/

Your shopfiles folder would be in

/home/user/shopfiles/

Some hosts don't give you access to your "home" folder but lock you in to your document root. In this case, you would have to change the path and move the folder.

I the shop configuration under Directories I have it set like so:
Item File Path: ../not_telling (This points to /home/user/not_telling)
Item Image Path: modules/Digital_Shop/storage/shop/images
Category Image Path: modules/Digital_Shop/storage/shop/cat

My question to you is, what is your directory configuration set to?

Joined: Oct 07, 2008 Posts: 14

OK... shopfiles problem fixed - That fixed all the problems of creating categories. And fixed the product upload (it now uploads the file) But when the file is done uploading it resizes the product submition page width so far to the right i can't even see the submit button. Hitting enter submits it. And product shows up in the cat , but without the product image. (yes I uploaded the image, it puts it in the "storage/shop/images" folder but does not create a thumb.(if it was suposed to)

Im shure most of this is oversight or newby comprehension problems on my part. thank you for your patients.

P.S Thanks for your quick responses it helps curb the frustration. Smile

Site Admin Joined: Oct 25, 2004 Posts: 755

There is a little bug that pops up when using IE and nuke-evo that stretches the page like you say. I have changed this around for the next version but in the mean time, I've been suggesting that you use firefox(or opera, etc. just not Internet Explorer) to add items.

For the item thumbnails, it will not create a thumbnail unless you set the "thumbnail options" before choosing the image. For example, when I upload an image I first select "Scale to width" then I enter somewhere between 160-220 in the box. At this point you would also want enter a description and select whether the image is default or not. Then I browse for the image and upload starts automatically. You can change this behavior by going to the configuration and turn off "Auto Start Uploads" and you will have a checkbox to click to start the upload.

P.S: Thanks, I do my best to respond fast but sometimes I can be pretty slow Laughing

.

Joined: Oct 07, 2008 Posts: 14

Ok Thanks I get the thumbnail thing thats my fault.
I am using Nuke 8.1 not envio.
I have never used any brouser other than explorer so I may have to manage till the update (no Prob)

I ran the newly created product thru checkout to test. When done and go back to "Your Purchases" I get "You haven't made any purchases yet."
Another config error on my part?

Site Admin Joined: Oct 25, 2004 Posts: 755

Make sure the Digital Shop module is set to "All Visitors" in the nuke modules admin.

Joined: Oct 07, 2008 Posts: 14

Is set to all.
tested agian: goes compleatly thru PP processing. Auto return is adding an extra ".com" to the return url (paypal account settings?) Upon return to site, Items remain in the cart and still "You haven't made any purchases yet."

Joined: Oct 07, 2008 Posts: 14

Is set to all.
tested agian: goes compleatly thru PP processing. Auto return is adding an extra ".com" to the return url (paypal account settings?) Upon return to site, Items remain in the cart and still "You haven't made any purchases yet."

Site Admin Joined: Oct 25, 2004 Posts: 755

You shouldn't have to set anything in your paypal account as all that is handled by the shop. It gets the url from the shop configuration so I would say double check that out. Another thing to check - is anything showing up in the transaction log in your shop admin?