Message box shows nothing until I click stop chat button

Joined: Oct 30, 2008 Posts: 1

I have to click on the Stop chat button in order for the chat message box to show any users or the text that they are typing

Any help would be great

sadan

Site Admin Joined: Oct 25, 2004 Posts: 756

I can't help unless I know what browser you are using, version of nuke installed, url to site with live chat module being accessible without registering.

Joined: Dec 16, 2008 Posts: 4

I actually have this same exact problem with my Live Chat block.

I'm running:
Raven 2.30.0

PHP 5

Latest IE and Firefox has the same issue.

On the same page I also have Info Box installed, as well as Collapsible Center Forums block by Raven.

Any advice!

jc

Code Authors · Joined: Dec 09, 2006 Posts: 249

jc I think you have a j ava script conflict. On your homepage the live chat block is dead but if you click the module link I can see who's chatting (but not post anything myself).
Double check that the module and block have 'anonymous' access as it is required I think for this module - the module itself checks to see if the user is valid.
If you have no luck with that, you could possible turn of the forum block and all the other blocks that have 'scrolling'. If that fixes it, you can turn the blocks back on one at a time.

Joined: Dec 16, 2008 Posts: 4

Guardian wrote:

jc I think you have a j ava script conflict. On your homepage the live chat block is dead but if you click the module link I can see who's chatting (but not post anything myself).
Double check that the module and block have 'anonymous' access as it is required I think for this module - the module itself checks to see if the user is valid.
If you have no luck with that, you could possible turn of the forum block and all the other blocks that have 'scrolling'. If that fixes it, you can turn the blocks back on one at a time.

Hi John

Thanks for the suggestion. The conflict is between the Collapsible Center Forums block by Raven & the Live Chat Forum Block.
As soon as I turn off the Forums block, the Live Chat works Confused

Not sure what I can do about it other then have one or the other Sad

any ideas what could correct this? I did try to play with the positions of the blocks in the center with no luck.

jc

Site Admin Joined: Oct 25, 2004 Posts: 756

It could possibly be fixed by changing some variable names in the j avascript if you dig deep enough, but keep in mind I will be rewriting this module from scratch sometime soon.

Joined: Dec 16, 2008 Posts: 4

Looking forward to seeing your new Live Chat Very Happy

jc