blank screen when i back up files

Guest

when i try to backup the files it takes me to a blank screen.

it backs up the sql database fine, it also emails it ok which is great, i only have the problem with the files.

it did actually back the files up once onto my server, but i deleted that file and now if i try to backup i get an error message.

Quote:

Â· An error occured! The files could not be backed up

Site Admin Joined: Oct 25, 2004 Posts: 755

Make sure your backup folder is chmod to 777.
Also, if you have error reporting turned off, it may be hiding the real cause of the problem.

Posted: Wed Oct 12, 2005 5:21 am

i have error reporting turned on.

it will do the back up for the files on the server but it wont email it to me.

when i try to email it thats when i get the blank screen.

very strange.

matt

Site Admin Joined: Oct 25, 2004 Posts: 755

My guess is the file is probably too big to email or the script is timing out due to server restrictions.

Guest

the backup size on the server is only 4MB so i wouldnt think it would be a problem.

I can just copy back anyway so doesnt really matter.

thanks for the script, good stuff

Posted: Fri Mar 03, 2006 9:11 am

This is my problem too.
The only way i can avoid to obtain a blank page is to disable either compression and emailing.
I think that there is something not working with these two features.
For autobackup test i inserted manually a rawtime into the lastback field.

LuVi

Site Admin Joined: Oct 25, 2004 Posts: 755

It is probably timing out when trying to compress and email the backup.