NukeCoder

Joined: Jan 23, 2008 Posts: 3

Hello,

I have installed your Live chat on my web site but I do not get the chat screen. All the admin tools work but nothing when running the module. I am using PHPnuke 8.0

www.aom-alliance.com

Site Admin Joined: Oct 25, 2004 Posts: 921

I can't check it out as its set to registered only... open it up and I'll take a look.

Joined: Jan 23, 2008 Posts: 3

I found the problem. My host allows for PHP5 but it is not the default. I had to make a change in my site settings to change it from 4 to 5. Thanks for looking for me.

Joined: Jan 23, 2008 Posts: 4

Mine was the same after instalation yesterday, when i saw this thread, i thought, great a solution, so i changed the default php4 to 5 after reading the instructions from my host, which was to put this....SetEnv DEFAULT_PHP_VERSION 5....into .htaccess file in my ftp, which i did, the chat page did then come up but with this error....Error accessing the server!..... so now another problem.

Thanks for any help
Ray

Site Admin Joined: Oct 25, 2004 Posts: 921

Good point, some hosts offer php5 but you have to enable it.

As for your other problem, you should enable debug as shown in this post:
http://nukecoder.com/ftopicp-1824-Live_chat_Error_accessing_the_server_.html#1824
and let me know what the error is after you do that.

Joined: Jan 23, 2008 Posts: 4

Thanks for getting back to me so soon, as you reqested here is the result.....

Quote:

Error accessing the server!
[Error: name: TypeError message: Statement on line 193: Could not convert undefined or null to object Backtrace: Line 193 of linked script http://webpageweddings.co.uk/nuke/modules/Live_Chat/chat.js denyPost = (response.getElementsByTagName("denied").item(0)).firstChild.data; Line 100 of linked script http://webpageweddings.co.uk/nuke/modules/Live_Chat/chat.js readMessages(httpRequest); At unknown location [statement source code not available] ]

Ray

Site Admin Joined: Oct 25, 2004 Posts: 921

Looks like the cause of the error is showing up on this page:
http://webpageweddings.co.uk/nuke/liveChat.php

Joined: Jan 23, 2008 Posts: 4

Thank you so much, all working a treat.

Once again Thanks

Ray

Joined: Jan 27, 2008 Posts: 1

Had the same problem. Updated my server's PHP to 5+, worked perfectly.

Thank you very much for a beautifully crafted module.