NukeCoder

Joined: Jan 19, 2008 Posts: 51

ok for some reason i got the shop runnign on evo i got a pm from a customer today

"I have paid for NW jungletech twice by mistake, but both times when i tried to get the download, it jumped straight to the next page saying i am not authorised to download again, without actually giving me the file. Please help. "

and the files seen to corrupt after download any ideas?

Code Authors · Joined: Dec 09, 2006 Posts: 335

Which format where the files uploaded in?
Are the files accessible directly i.e. can you download them from your browser by entering the url directly to verfiy the files are corrupt?

The only time I have had this problem was when I accidentally uploaded a zip file in ascii mode.

Joined: Jan 19, 2008 Posts: 51

ther are in rar and i have zips in there and yes i can access them via url type in

Joined: Jan 19, 2008 Posts: 51

ok i got the files download issue fixed but still after file download the zips/rars are corrupted

Code Authors · Joined: Dec 09, 2006 Posts: 335

I cannot see how the Shop would cause that as it doesn't alter the files in any way. Th only way the Shop has any interaction at all is when, say you upload a theme as a zip, then make some changes to the theme and upload it again with the same file name, the shop renames it to stop it over writing the original file.

I don't know which compression tools you are using but I know 7zip has issues unpacking normal zips and Windyblows XP SP2 has issues with unpacking zip.gz (which is why I asked which format you were using).
I have tried to replicate this in my own Shop but I cannot.

Joined: Jan 19, 2008 Posts: 51

i use winrar for the rar files and i use the default windows XP compression tool for zips

Site Admin Joined: Oct 25, 2004 Posts: 921

http://nukecoder.com/ftopict-510-download.html+corrupt

Joined: Jan 19, 2008 Posts: 51

ok i have added this i wil get back with you to let ya know if it works i need to have someone purchase somthing

Code Authors · Joined: Dec 09, 2006 Posts: 335

Just ake a dummy d/l and set the price to 0.00

Joined: Jan 19, 2008 Posts: 51

wont work i tried that before and it worked fine for me then some one bought somthing and said it was corrupted

Site Admin Joined: Oct 25, 2004 Posts: 921

Wait, what didn't work? The fix I posted, or making a dummy download?

If it was the fix I posted, where does the "corrupted" part come from? The download page or when opening the zip?

Joined: Jan 19, 2008 Posts: 51

as for the fix im not sure if the fix has worked or not as i said before i need to have a tester to see if the fix worked

but before i applied the fix

right after download after user gets his file ...open the zip/rar it corrupted but when i set a test file up and download it myself it opens just fine?

Site Admin Joined: Oct 25, 2004 Posts: 921

Well you can test it by adding a free download. The same file output routine is used on both free and non-free files. Just make sure you test it in both IE and Firefox. Post a link to a free item here and I can check it for you too.